We understand that your pet is a part of your family. While staying with us, your family member is our family member. Each of us has had relationships with dogs-our own and others- for over thirty years. The love for and commitment to dogs can be seen in our knowledgable care and advanced training. Many of us are also certified veterinary assistants, allowing us to respond in qualified ways to the immediate needs of your pet.
Our Pledge to Your Pets:
We will care for all pets with kindness and will place their welfare above all other business considerations.
We will provide security and safety for all pets in our care by means of proper facility design, good screening and handling procedures, and by keeping all pet areas free of potential hazards.
We will maintain a sanitary environment for all pets in our care.
We will provide vigilant supervision of all pets by competent, conscientious personnel and will respond appropriately to any sign of inappropriate behavior, distress or emergency.
We will provide individual water containers and clean water to boarded pets and provide and maintain clean containers of water for all daycare dogs throughout the day.
We will ensure an adequate and proper diet is provided to each pet per facility policy.
We will seek veterinary assistance whenever appropriate. The choice of veterinarian will be governed by individual facility policy, as explained during admission and/or enrollment.
We will require proper immunizations for all pets, as specified in our admission/enrollment procedures.
We will administer owner-provided or veterinary-prescribed medication in accordance with instructions.
We will take appropriate measures to control parasites within the facility environment.
We will maintain facility temperatures within healthful limits, and will take appropriate precautions to protect boarded pets with special temperature requirements.
We will provide protection from the elements and from excessive exposure to the sun, heat and cold for all pets.
We will provide adequate ventilation to minimize possible exposure to harmful bacteria or viruses.
We will provide comfortable levels of light in all pet areas.
We will provide individual sleeping areas for boarded pets, and private areas for daycare dogs when separation from the playgroup is necessary, all of which are large enough to accommodate normal postural movements.
We will provide adequate exercise and play areas, which are safe, clean and large enough for each pet to exercise and/or play properly and safety.
Our Pledge to You:
We will deal honestly, fairly and respectfully with the public, and will put the welfare of pets in our care and service to our customers above personal gain.
We will honor our commitments to our customers, whether they are made in our advertising, or in person, and will avoid inaccurate or misleading claims about the care which we provide.
We will respect the confidential nature of our business/client relationship and will not release client information to unauthorized individuals.
We will strive to maintain and advance the professional competence of our staff by taking advantage of the educational opportunities available to us.
We will endeavor to resolve any disputes which might arise in a fair, amicable and professional manner.
American Pets Inn23000 E Industrial Dr St Clair ShoresMI48080Tel: (586) 778-0000
very frendly clean my dog lacey stayed ther for a week when she was 4 mouths old took good care of her . and the price has no suprises. she loves it when I take her ther for daycare she cant wait to go play.
My lil' pooch 'Airy Potter, an Airdale, is in LOVE with American Pets Inn! He absolutely loves that blonde girl Jenny, and that redhead Alyssa. He loves them soooo much that that he will run to them to play if we're all around him at the same time.
I take my dog Squirt there, and he absolutely loves it. I drop him off in the morning when I have class, and he comes back home completely exhausted so I can do homework without having to make sure he's not getting into trouble.
American Pets Inn is amazing!!!!!! I started taking my puppy there when she was little for some socialization and now she's the most social and active puppy ever =P
I take my young dog to American Pets Inn for day care. First, their environment is very clean, pet friendly, spacious and appealing to both owner and pet. Secondly, they are great with my dog Chloe! They have plently of staff, who are genuine and attentive, The interaction amongst the dogs is supervised and controlled (not utter chaos!). Nice balance between play time and rest time. They make suggestions and report at the end of the day how my dog behaved, if Chloe was sick, etc. Their fee is reasonble. I am very happy with the facility and would board my dog there anytime.
We have been using American Pets Inn daycare since our puppy was 2 months old. He is now 11 months and can't wait to go there every morning. We have also utilized their grooming and training services. The staff is very friendly and we trust them with the welfare of our dog. We are very protective our pet, and would definitely recommend them.
This place is the best . The place is so clean and the staff is helpful and friendly. They treat my dog like family. Love the new changes, the doggie valet is going to be great in the winter.
My dogs love coming to daycare at American Pets Inn. The owners and staff take really good care of Puli and Schatzi. Every morning there practically begging me to bring them to play at American Pets Inn. I know my dogs will be well taken care of and have a great time too!
We love taking our dogs to American Pets Inn because they are treated like family and they will go out of their way to make sure my dogs are taken great care of!
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