I went there and bought a pair of shoes for my daughter. my d.aughter was complaining that night that they were hurting her so I went the next day to exchange the shoes for a bigger size. The owner refused and was very rude about it. I have come to find out that they are known for being obnoxious with exchanges and returns and can't size shoes at all. buyer beware, its better to shop at Zappos.com its cheaper even with the shipping and most of the time they give you free overnight shipping or locally Michelles shoes (garfield location)is great.